Frequently Asked Questions

Everything you need to know about our natural beauty solutions.

Are Conatural products 100% natural?

Yes, we pride ourselves on using high-quality organic and natural ingredients. All our products are free from parabens, triclosan, artificial colors, and silicones.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International shipping times vary by location but usually arrive within 10-15 business days.

Do you test your products on animals?

Absolutely not. Conatural is a strictly cruelty-free brand. We do not test our finished products or ingredients on animals at any stage of production.

What is your return policy?

We offer a 7-day return policy for items that are damaged during transit or if the wrong product was delivered. Due to hygiene reasons, we cannot accept returns on used cosmetic items.

How should I store my Conatural products?

Since our products contain natural ingredients and fewer preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for domestic orders.